Gate FAQ

The gate is the ideal solution for high-volume logistics environments where efficiency and accuracy are key. It’s perfect for operations that require seamless, fast-paced scanning of logistics units as they pass through the system. If your operations demand high throughput, minimal manual labor and real-time data capture, the gate is your best choice. It is especially effective when managing large quantities of RTIs in distribution centers, warehouses, or other fast-moving logistics hubs.

The scan gate solution is compatible with a wide variety of RTIs, including crates, pallets, boxes and containers of various sizes and shapes. This versatility allows our technology to support diverse industries and businesses with different logistical needs.

The main difference lies in their intended use and operational context. The Gate system is designed for high-volume, fast-paced environments, where logistics units are moved through the scanning portal for immediate identification and data capture. The portals, on the other hand, are focused on precise counting and identification at a slower, more controlled pace, offering a deeper level of detail and manual verification where necessary.

Several gates can be integrated into a single logistic flow, depending on the scale of your operation. This scalability enables seamless data capture and synchronization across multiple locations, ensuring smooth and efficient workflows throughout the entire logistics process.

Yes, the gate is capable of scanning both GRAI (Global Returnable Asset Identifier) and SSCC (Serial Shipping Container Code) codes. This ensures that you can handle a wide range of asset and product types, enhancing traceability and flexibility in your logistics operations.

If the RTI has damaged or unreadable codes, the Stack&Track system employs advanced error detection algorithms and, where possible, attempts to read alternative identifiers. Our technology can also integrate with OCR (Optical Character Recognition) to read labels or markings that are not barcode-based, ensuring maximum reliability and minimizing disruptions in the process.

The gate system is designed for high throughput, with the ability to scan multiple RTIs in a matter of seconds as they pass through. The exact speed will depend on the size of the units and operational setup, but the system is optimized to handle fast-paced workflows without compromising on accuracy.

Absolutely. The eTagger Gate can seamlessly integrate with other scanning technologies, allowing for a flexible, multi-layered approach to data capture. Whether it’s handheld scanners, mobile apps or RFID solutions, our system is designed to work together to optimize your logistics operations.

During walkthrough scanning, the system is optimized to maintain a smooth, continuous scanning process. The system can easily handle multiple RTIs in a single pass, ensuring that your workflow remains efficient even during high-volume operations.

The system captures RTI identification codes (GRAI, SSCC), transaction details, timestamps and location data. This information is synchronized in real time with our data platform, providing a comprehensive and up-to-date overview of your logistics and supply chain operations.

Yes, our platform allows you to easily adjust or correct transactions. Whether it’s a mistake during scanning or an update to the logistics data, you have full control over transaction modifications directly from the platform, ensuring accuracy and transparency across all stages of the process.

The platform provides real-time visibility into your inventory and logistics units, allowing you to track RTIs, monitor stock levels and optimize the flow of goods. With detailed insights into your operations, you can make data-driven decisions to enhance efficiency, reduce losses, and ensure that your logistics operations run smoothly.

Yes, the eTagger Gate seamlessly integrates with existing ERP and/or WMS systems. This integration ensures that your logistics data is shared across your entire organization, optimizing workflows and improving communication between different systems.

Installation of the Stack&Track gate is straightforward and efficient. Our team provides full support throughout the process, ensuring that the gate is correctly placed within your facility to optimize workflow. We also assist with integrating the gate into your existing systems, ensuring seamless operation from day one.

While the gate is typically installed in a fixed position to ensure optimal performance, it can be relocated with some effort depending on your needs. Our team will assist with re-installation and configuration if required, ensuring minimal disruption to your logistics processes.

The gate is designed to be low-maintenance. Regular cleaning of the scanning sensors and occasional software updates are the primary maintenance tasks required to ensure continued optimal performance. In addition, we provide support to ensure that your system runs smoothly and efficiently.

Stack&Track offers comprehensive support for all our solutions, including the gate. Our team provides training, assistance and timely updates to ensure your system remains fully operational. We are available to help resolve any issues that may arise.